You Demand High Quality. So Do We.
How do we ensure that our clients’ needs are met?
Reliance Staffing aims to be the best in employment staffing and recruiting, so we work with only the best candidates. That’s why we select only the most qualified candidates who pass our rigorous interview, screening and testing process. This demanding approach has earned our clients’ trust and helped us find continued success in this industry.
At Reliance, we provide more than temporary associates, we give our clients access to highly qualified and trained individuals. We also have a team of valued professionals on staff, trained to provide superior assistance to each candidate, employee, and client, matching their respective needs.
Locally owned and operated in Virginia since 1982, our full-service employment firm serves the Richmond-Hampton Roads business community with offices in Richmond, Newport News, Suffolk, Chesapeake, and Virginia Beach. These four locations allow employees to easily visit us for any purpose.
With sales over 20 million dollars annually, we are one of the area’s largest personnel firms, employing more than 900 temporary associates on a daily basis. In over 30 years of business, we have weathered several recessions. Our commitment to the needs of our clients and employees has made us a leader in such a challenging industry.
While most temporary employment agencies just worry about job orders, Reliance Staffing & Recruiting provides a highly selective matching of qualified temporary, temp-to-hire and permanent employees to businesses throughout Virginia’s Capitol and southeast.
Serving the Capitol of Virginia and Hampton Roads
Our five offices give us complete coverage of the Richmond-Hampton Roads area, making it easy for candidates to work with us and easy for us to work with our client businesses.
Excellent Customer Service
Reliance clients and talent give the company high marks in satisfaction.
For 2018, the company earned a Net Promoter Score (NPS) of 70.3 percent with an average of 8.9 out of 10 in client satisfaction; the industry NPS has historically been 9 percent. Over the past six years, Reliance has an NPS of 61.7 percent and an average of 8.8 out of 10 in talent satisfaction – our NPS is nearly three times the industry average of 21 percent.
FROM A CLIENT: “100 % Satisfied with the staff at Reliance. Always there with any request or problems that we have. The staff is always friendly.”
FROM TALENT: “Out of the few staffing agencies I’ve registered with, Reliance definitely exceeded ALL of my expectations. The staff is always friendly and they work diligently to place me on an assignment in a timely manner. I love them!”
Tom Sarach, Jr. – President and co-owner
Tom Sarach, Jr., president of Reliance Staffing and Recruiting, has more then 25 years of experience in the staffing industry and leads more than 3500 employees. He joined Reliance in 1989 as a technical placement specialist and became president in 2008.
Tom has always regarded corporate responsibility highly and has served or supported: The Alzheimer’s Association, Cerebral Palsy of Virginia, March of Dimes, American Cancer Society, Food Bank of Southeastern Virginia, Arthritis Foundation, Roc Solid Foundation, Habitat for Humanity, Relay for Life, VECTEC, Rotary Club of Hampton Roads, Suffolk Ruritan Club, Kiwanis, Hampton Roads Proton Therapy, Stonebridge School, and Princess Anne Elementary PTA. He has also previously served as the Chairman of the American Staffing Association’s Industrial Section Policy Council and the Chairman of the Virginia Council.
Fun fact: Tom is an avid lover of water sports, winter sports and flying.
Lynn Connor – Vice President and co-owner
Lynn Connor is a Vice President of Reliance and is also part of the second generation of Sarachs to own and operate Reliance. Lynn joined Reliance in 1983, opened the Peninsula division of Reliance with the Newport News office in 1988 and followed with the Suffolk office in 1994. She received a regional Young Entrepreneur of the Year award from the Small Business Administration in 1992. Lynn offers experience in contracts, worker’s compensation, business development and the complex nature of employer-related responsibilities.
Karen Connor – Vice President and co-owner
Karen Connor is also a Vice President with Reliance and a part of the second generation of Sarachs to own and operate Reliance. Karen joined Reliance in 1996 and is responsible for the staff payroll and management of Affordable Care Act (ACA) implementation. She also facilitates training for Reliance’s staffing software program, COATS. Karen offers experience in payroll, sales, training, business development and ACA compliance.
Sandy James – Account Manager
Sandy James has been Reliance’s Sales Manager for more than two decades. Before joining Reliance, she spent 13 years as a national executive recruiter and was a Certified Staffing Professional. This deep knowledge of staffing makes Sandy one of Reliance’s greatest assets, because she understands how different levels of staffing can help a business rather than trying to sell a one-size-fits-all solution. Sandy is praised regularly for her problem-solving ability and how quickly she responds to contacts. Contact Sandy to Request Reliance Talent.
Shawn Owen – Account Manager
Shawn Owen is a people person who is constantly networking. Before joining Reliance, Shawn spent 30 years in the Interior Design business where she built a reputation for excellent customer service. Shawn specializes in working with clients seeking administrative, clerical, technical and professional support. Contact Shawn to Request Reliance Talent.
Fun Fact: Shawn is into fitness and competing in Tough Mudders and Rugged Maniac obstacle courses.
Beverley Baraniak – Loss Prevention and Risk Management
Beverley Baraniak serves as our Risk and Loss Prevention Manager. She joined Reliance as a placement specialist in 2010 and transitioned into her current role in 2016. She has more than 15 years of HR experience, including staffing, training and development, employment compensation, workers compensation, and administering health insurance benefits. She holds a Professional in Human Resources certification (PHR) and is a Society of Human Resource Management – Senior Certified Professional (SHRM-SCP). Beverley is a fantastic resource for all Reliance clients, assisting with compliance, safety and cost savings. She has been noted for her understanding of employment issues, her patience for legal processes and being very easy to work with.
Dona Dirickson – Payroll Coordinator
Dona Dirickson is charged with processing payroll for 750+ Reliance associates every week. She has more than 30 years of experience in bookkeeping and accounting. Dona has excellent computer skills and attention to detail; she has an exceptional track record of accurately handling financial reporting under tight deadlines. She is known for her dedication to accuracy and her sense of humor.
Katie Fenz – Executive Assistant
Katie Fenz is the executive assistant for the Virginia Beach branch. She is responsible for verifications, garnishments and accounts receivable entry. She has been with the company since 2013, originally coming onboard as the administrative assistant for the Virginia Beach branch office.
Jim Hoeft – Communications Director
Jim Hoeft has been Communications Director since 2014. He is a retired naval officer and has more than a decade of experience in communications. He has an MBA from Old Dominion University and is a member of the Public Relations Society of America (Hampton Roads). Email Jim press and marketing inquiries at firstname.lastname@example.org.
Fun Fact: Jim hosts a weekly podcast that he has been producing since 2006.
Reliance in the News
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