You Demand High Quality. So Do We.
Serving the Capital of Virginia and Hampton Roads
Our five offices give us complete coverage of the Richmond-Hampton Roads area, making it easy for candidates to work with us and easy for us to work with our client businesses.
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Excellent Customer Service
Reliance clients and talent give the company high marks in satisfaction.
For 2018, the company earned a Net Promoter Score (NPS) of 70.3 percent with an average of 8.9 out of 10 in client satisfaction; the industry NPS has historically been 9 percent. Over the past six years, Reliance has an NPS of 61.7 percent and an average of 8.8 out of 10 in talent satisfaction – our NPS is nearly three times the industry average of 21 percent.
FROM A CLIENT: “100 % Satisfied with the staff at Reliance. Always there with any request or problems that we have. The staff is always friendly.”
FROM TALENT: “Out of the few staffing agencies I’ve registered with, Reliance definitely exceeded ALL of my expectations. The staff is always friendly and they work diligently to place me on an assignment in a timely manner. I love them!”
Local Leadership
Chris Williams – Senior Vice President
Chris Williams joined PeopleShare in 2019 as Senior Vice President for our newly acquired branches throughout the state of Virginia with the intent to grow and expand our presence within the region.
Chris comes to PeopleShare with over 18 years of experience in the staffing industry. Prior to his current role, Chris worked for Bradley-Morris, the nation’s largest firm specializing in placing veterans into corporate careers. There, he quickly advanced through a succession of roles of increasing scope and responsibilities including Recruiter, Branch and Regional Operations Manager, Director of Staffing, General Manager and Senior Vice President of Operations.
Chris entered the staffing industry after a successful career as an Army Aviation Officer. During his time in the U.S. Army, he distinguished himself as a graduate of the Initial Entry Rotary Wing (Aviation) school, Airborne school and Air Assault school.
Chris earned undergraduate degrees in American Legal Studies and Systems Engineering from the United States Military Academy at West Point, where he was also a multiple varsity letter-winner and a member of the Dean’s list. He is a member of the West Point Society of Hampton Roads and the Hampton Roads Society for Human Resource Management. Chris currently resides in Chesapeake, VA with his wife Julia and their two sons, Anderson and Emory.
Beverley Baraniak – Loss Prevention and Risk Management
Beverley Baraniak serves as our Risk and Loss Prevention Manager. She joined Reliance as a placement specialist in 2010 and transitioned into her current role in 2016. She has more than 15 years of HR experience, including staffing, training and development, employment compensation, workers compensation, and administering health insurance benefits. She holds a Professional in Human Resources certification (PHR) and is a Society of Human Resource Management – Senior Certified Professional (SHRM-SCP).
Stephanie Lamb – Branch Selling Manager
Stephanie Lamb is the Branch Manager of our Suffolk office. She’s been in human resources for more than 15 years, staffing more than 10 years and with Reliance since 2008. Stephanie is a Certified Staffing Professional (CSP) . Her human-resources background has given her a strong foundation in understanding the HR needs of different companies and industries. She is consistently praised for her dedication to our client businesses and her can-do attitude.
Shawn Owen – Branch Selling Manager
Shawn Owen is a people person who is constantly networking. Before joining Reliance, Shawn spent 30 years in the Interior Design business where she built a reputation for excellent customer service. Shawn specializes in working with clients seeking administrative, clerical, technical and professional support. Contact Shawn to Request Reliance Talent.
Fun Fact: Shawn is into fitness and competing in Tough Mudders and Rugged Maniac obstacle courses.
Steve Wyatt – Branch Manager
Steve joined the Newport News Reliance team in 2019. He comes with 17 years of outside sales, and sales leadership experience in Hampton Roads. Steve has been a Hampton Roads resident since 1991, and is deeply invested in the growth and success of the Peninsula. A graduate of Christopher Newport university, Steve leads a dynamic team of individuals who specialize in finding companies quality candidates for light industrial, clerical, warehouse, customer service, and financial positions. He is active in the community, many charities, and has also been coaching Warwick Little League baseball for the last 5 years. Steve is also a proud member of the Poquoson Masonic Lodge.
Robert Lankford – Branch Manager
Rob joined the Virginia Beach Reliance team in November 2019. He comes to Reliance with 10+ years of experience in the staffing and sales industry.
Rob is a 2010 graduate of Virginia Tech. A native of Southside Virginia Rob moved to Virginia Beach after college in 2011 to work in sales at DuPont.
His previous position was “Director of Sales” at Bradley-Morris where he helped transitioning military find civilian employment. During this time there, Rob was directly responsible for placing over 500 veterans into full time positions upon completion of their military service.
Rob has been described by his clients as a responsive, determined and highly skilled business person. Rob is known for his energetic and determined attitude to complete the job in hand.
Rob sets the standard for both performance and professionalism in his work and is looking forward to taking our candidate and client experience to a new level!
How do we ensure that our clients’ needs are met?
Reliance Staffing aims to be the best in employment staffing and recruiting, so we work with only the best candidates. That’s why we select only the most qualified candidates who pass our rigorous interview, screening and testing process. This demanding approach has earned our clients’ trust and helped us find continued success in this industry.
At Reliance, we provide more than temporary associates, we give our clients access to highly qualified and trained individuals. We also have a team of valued professionals on staff, trained to provide superior assistance to each candidate, employee, and client, matching their respective needs.
Locally owned and operated in Virginia since 1982, our full-service employment firm serves the Richmond-Hampton Roads business community with offices in Richmond, Newport News, Suffolk, Chesapeake, and Virginia Beach. These five locations allow employees to easily visit us for any purpose.
With sales over 20 million dollars annually, we are one of the area’s largest personnel firms, employing more than 900 temporary associates on a daily basis. In over 30 years of business, we have weathered several recessions. Our commitment to the needs of our clients and employees has made us a leader in such a challenging industry.
While most temporary employment agencies just worry about job orders, Reliance Staffing & Recruiting provides a highly selective matching of qualified temporary, temp-to-hire and permanent employees to businesses throughout Virginia’s Capitol and southeast.
Reliance in the News
Click here for our official press releases and other interesting things of news and note.