Your customers are the most important people for your business; choosing the right people to interact with your customers is crucial.
Before Reliance sends an applicant to fill your customer-facing position, we’ve put them through our unique five-step process to check their office and communications skills. Only the candidates who make it through all five steps get to meet you.
First, we review resumes for applicable work experience. Then, we check references, investigating clerical abilities in particular. We conduct phone interviews to evaluate oral communication skills; we correspond with them via email to determine written communication skills. Finally, we interview them in person to ensure that they have a professional demeanor and can handle the pressure of an office.